What to do after a hit-and-run
A driver leaving the scene is jarring and stressful. This guide gives you a clear sequence — starting with your safety, then capturing the details that help police and your insurer.
Stay safe and call 911 if anyone is hurt
Your safety comes first. Check yourself and any passengers for injuries and call 911 if anyone is hurt or in danger. Move to a safe spot away from traffic and turn on your hazard lights. A hit-and-run can be jarring, so take a breath before doing anything else.
Do not chase the other driver
It's natural to want to follow the driver who left, but chasing is dangerous and can put you and others at risk. Stay at the scene, stay calm, and focus on capturing details and contacting police instead.
Note every detail you can about the vehicle
As quickly as you can, write down or record anything you remember: the license plate (even a partial one), the make, model, and color of the vehicle, any distinctive damage or markings, and the direction it went. Even small details can help investigators.
Photograph the scene and your damage
Take wide photos of the scene and close-ups of the damage to your vehicle, along with any debris the other car left behind (paint transfer or broken parts can help identify it). Capture road signs and landmarks that fix the location.
Look for witnesses and cameras
Ask anyone nearby if they saw what happened and get their contact information. Look around for traffic cameras, business security cameras, and doorbell cameras that might have recorded the vehicle. Note their locations so police can follow up.
File a police report
Report the hit-and-run to the police and get the report or incident number. A police report is generally needed for an insurance claim after a hit-and-run, and it starts any investigation. Provide all the details and photos you gathered.
Notify your insurer
Contact your insurance company and let them know it was a hit-and-run. Depending on your policy, coverage such as uninsured motorist or collision may apply when the other driver can't be identified. Ask your insurer what your coverage includes and what they need from you.
Keep your records together
Save the police report number, your photos, witness contacts, and any correspondence with your insurer in one place. Because the other driver may be unknown, thorough documentation is especially important here.
Related guides: how to get a police report, insurance claims, and photos to take. For your local report portal, find your city.
Common questions
Will insurance cover a hit-and-run?
What if I only got a partial license plate?
Is a hit-and-run a crime?
Should I post about it on social media?
File and follow up locally
Your city hub links the local police report portal so you can request the finished report for your claim.